Mountaineer Hat
Love It Or Replace It Guarantee
It is important to us that you truly love the clothes you wear. Because of this, we have a Love It Or Replace It Guarantee.
Step 1.
Order your clothes and enjoy FREE SHIPPING on your order!
Step 2.
We offer Free Returns for 30 Days!
Step 3.
If you like what you ordered - wear it, wash it, use it & enjoy!
If you don’t love what you ordered within 60 days, let us know and we will exchange it for an equal value towards something else!
Step 1.
Order your clothes and enjoy FREE SHIPPING on your order!
Step 2.
We offer Free Returns for 30 Days!
Step 3.
If you like what you ordered - wear it, wash it, use it & enjoy!
If you don’t love what you ordered within 60 days, let us know andwe will exchange it for an equal value towards something else!
As of 3/14/24, we are offering our customersFREE SHIPPING via USPS Ground Advantageto customers in the continental US. This is something that we are extremely excited to offer and we hope that you enjoy this benefit as one or our valued customers.
Rules
All returns eligible for a refund must be processed within 30 days from when the customer receives their order and the product must still be in a new condition, unworn & unwashed, with hang tags that they came with.
Exchanges on products can be processed within 60 days from the original order date. When processing exchanges, you need to provide us with information on why you are exchanging your item so that we can help ensure that you are happy with the new item that you get.
Intentionally damaged items are ineligible for a return or exchange.
Items with normal wear & tear can be exchanged within the first 60 days from making your purchase.
You can only use and then exchange your items once per order.
As an example: if you purchase a t-shirt and wear it for 60 days, you can absolutely exchange that shirt for another shirt or other item if you are unhappy with it. However, if you wish to exchange the second item after 60 days, we only allow for you to exchange the second item if it hasn't been used and is in a new condition.
If you process a return, the shipping cost to return the item comes out of your order total. We do not charge any restocking fees and the original shipping to you was still covered by the brand, but we are unable to cover return shipping for items that are not being exchanged.
For more shipping/return policies, please feel free to reference our Shipping & Returns Policy page.
Product Characteristics
BEST FOR:
Lightweight
Breathability
Durability
Softness
Stretch
Water Resistance
DESCRIPTION
Inspired by mountain journeys, our Mountaineer Hats are created with a premium Cotton Twill and ultra-wicking sweatbands. Venture outward in confidence and comfort.
SPECS + FEATURES
6-Panel Construction
Premium Cotton Twill
Adjustable Strap
One Size Fits Most
Ultra-wicking Sweatband
MATERIALS + CARE
100% Cotton Twill
Wash Cold
Tumble Dry Low
Do not bleach
Do not dry clean
SHIPPING + EXCHANGES
SHIPPING POLICY: As a small and growing company, we aim to provide the best customer service that we can and we take pride in helping our customers to the best of our ability. We typically pack & ship orders every other business day (as a minimum) and we do our best to get orders out as quickly as we can.
As of 3/14/24, we offer our customers FREE SHIPPING to locations in the continental US via USPS Ground Advantage. Shipping times typically take 5-8 days for an order to get to customers in the continental US. The transit time for free shipping is not guaranteed by the brand and the shipping times will likely vary depending on the transit times of the USPS.
EXCHANGE POLICY: Our exchange policy has been updated so that you can exchange items that you ordered for 60 days from the purchase date, even if you used them! As a small business, we appreciate you processing exchanges before wearing items (if you know that you want to trade them for a different size or product before you use them). With that, we are excited to honor our Love It Or Replace It Guarantee by accepting exchanges on any item from an original order within 60 days from the purchase date.